Features

Every feature your business needs in one platform.

BuzzWisely is the only AI receptionist built for small businesses across healthcare, legal, hospitality, beauty, home services, and real estate. Here's everything it does.

Call handling

Every call answered, routed, and logged.

Sub-2-second pickup

AI answers in under 2 seconds, every time. No hold queues, no ring-out to voicemail.

Live transfers + routing

emergencies and qualified leads route to your team. Routine calls handled end-to-end.

Real-time transcripts

every call transcribed live, searchable, and exportable. No black-box recordings.

Multi-channel notifications

SMS, email, Slack, or webhook alerts the moment a call ends. Configure per call type.

Sample interaction · not a real call Booking flow · ~22 seconds
  1. Caller

    Hi, I'd like to book a teeth cleaning for next week.

  2. BuzzWisely AI

    Happy to help! I have Tuesday at 10am or Wednesday at 2pm open — which works better for you?

  3. Caller

    Tuesday at 10 works.

  4. BuzzWisely AI

    Perfect — you're booked for Tuesday at 10! A text confirmation is on its way. Anything else I can do for you?

Appointment booked synced to provider calendar

Call our live demo.

Free, no obligation — just listen.

Live now · pickup in under 2 seconds
Scheduling & booking

Books straight into your calendar.

Calendar sync

Google Calendar, Outlook, Calendly, Acuity. Checks availability live, books during the call.

Appointment types

different visit lengths, prep times, blackout windows, and provider preferences supported.

Automated reminders

SMS confirms, 24-hour reminders, and rebooking flows reduce no-shows by up to 35%.

Walk-in & waitlist

quotes live wait times, captures walk-ins, texts when the chair / table / appointment is ready.

Built to listen · always on

Ready to stop missing customer calls?

Join thousands of businesses that never miss a call. Get started in 3 minutes — no credit card required.

Integrations

Plays nice with your stack.

CRMs

HubSpot, Salesforce, Follow Up Boss, Clio, MyCase, kvCORE, BoomTown, LionDesk, and 50+ more.

EHR / PMS

Epic, Athena, eClinicalWorks, Cerner for medical. Dentrix, Open Dental, Eaglesoft for dental.

Field service

ServiceTitan, Housecall Pro, Jobber, FieldEdge, Service Fusion. Triage + dispatch sync.

Restaurant / salon

OpenTable, Resy, Toast, Tock for reservations. Vagaro, Square, Boulevard for salons.

Connect your stack

2 of 5 complete
  1. Choose your CRM
  2. Authorize access
  3. Map fields
  4. Test sync
  5. Turn on auto-write
Intelligence

AI that actually understands.

15+ languages

English, Spanish, Mandarin, Korean, Vietnamese, French, German, Portuguese, and more — natively.

Sentiment + intent

detects urgency, frustration, and intent. Routes calls accordingly. No keyword tricks.

Context across calls

remembers prior customer context. Returning callers don’t repeat themselves.

Custom voice

pick the voice that matches your brand. Train it on your specific terminology and scripts.

Live · AI handling

BuzzWisely AI

Auto-answering

00:47
Live transcript

"Hi, I'd like to book a cleaning for next week if possible…"

Real businesses, real results

Hear It From Our Customers

Real business owners share how BuzzWisely transformed their phone operations. No actors, no scripts — just owners.

4.9
Thousands of dental reviews

“Game Changer”

“We dont have to constantly train new front staff people”

La Mirada, Ca.
★★★★★

“Helped us tremendously”

“It just works! Saves us time lets us do other things.”

Cypress, Ca.
★★★★★

“Love it! Our schedule is full”

“I can focus on my tasks without getting interrupted.”

Santa Ana, Ca.
★★★★★

“Extremely convenient for us”

“As a startup its so helpful since i dont have a fulltime receptionist”

Irvine, Ca.
★★★★★
Compliance & security

Built for regulated industries.

HIPAA mode

Signed BAA included on healthcare plans. Built for HIPAA-regulated workflows.

Role-based access

restrict who can see what. Front desk sees appointments, billing sees insurance, admins control all.

Immutable audit logs

every login, access, and config change logged with timestamp + user + IP. Compliance-ready exports.

Compare plans

What’s in each tier.

every plan includes the core feature set. Higher tiers add advanced reporting, compliance modes, and dedicated support.

Feature Pollen
$99/month
Nectar
$289/month
Honey
$389/month
Minutes included 200 (~100 calls) 775 (~380 calls) Unlimited (fair use)
Concurrent calls Unlimited Unlimited Unlimited
24/7 coverage
Calendar sync
CRM / PMS integrations Standard Standard + advanced Custom
Languages 15+ 15+ 15+
Call recordings & transcripts
SMS notifications
Advanced reporting
HIPAA mode (BAA)
Priority support Email Priority Dedicated manager
Multi-location
Full pricing details
Who it’s for

Built for your industry.

each industry gets workflows trained on its specific needs, terminology, and integrations.

Live capability
Answers calls.
FAQ

Feature FAQ

Common questions about BuzzWisely’s capabilities.
Talk to our team.

Placeholder answer about supported languages and how to enable additional languages per account.

Placeholder answer about custom scripts, knowledge bases, and how to train the AI on your specific terminology.

Placeholder answer about forwarding existing numbers vs getting a new BuzzWisely number.

Placeholder answer about HIPAA, audit logs, and access controls.

Placeholder answer about confidence thresholds, escalation rules, and live-transfer handoffs.

Placeholder answer about recording retention, configurable deletion, and access controls.

ROI math

When does it pay for itself?

every feature pays back in the same way: a captured call that would have gone to voicemail.

15+
Calls recovered per month
$500
Avg customer lifetime value
$7,500+
Recovered monthly revenue
Estimated monthly ROI
7,500%+
After the $99/mo Pollen plan

features map to outcomes: 24/7 pickup recovers after-hours calls, smart routing surfaces hot leads, integrations cut data-entry time. Cumulative impact varies by industry.

Ready to start

See every feature in action.

Reserve a demo and we’ll walk through the features that matter for your business.

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